Tag Archives: Customer
Personalization: The Human Touch Behind the Customer Journey
In the last couple of years, the concept of ‘content fatigue’ has taken on an [...]
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Super Support: Where’s Your Hoosier Hospitality?
The concept of Hoosier Hospitality really took hold when the 2012 Super Bowl was held [...]
Building Personal Customer Relationships to Drive Brand Loyalty
When I logged onto Facebook last night, the first story that appeared at the top of [...]
Six Customer Retention Tips for Lifelong Relationships
Like a sheepherder that feeds, tends, and guards his flock, businesses must take care of [...]
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Creating Lifelong Customers
A newer version of your 7-month-old tablet or iPad is coming out in a week [...]
Right On Interactive: A Customer-Centric Business
At ROI, we have a passion for delivering excellent customer service. We don’t just listen [...]
5 Common Marketing Automation Misconceptions
There are countless benefits with the implementation of a marketing automation platform. It can save you [...]
Reflections of a lifecycle marketing internship
When I started my lifecycle marketing internship at Right On Interactive in June, I had [...]
B2B Client Success Management
Client success management is about customer development, retention and expansion. It’s about actively managing [...]
Marketers: Focus on the Customer Lifecycle
Most marketers today are focused on generating new leads. It’s how they are evaluated and, [...]