When I logged onto Facebook last night, the first story that appeared at the top of [...]
Customer loyalty is the result of an emotional reaction. According to Beyond Philosophy, “customer loyalty [...]
We are the marketing obsessed. We judge the effectiveness of billboards on our drive into [...]
Here’s a startling fact, even though customers require a response, 5 in 6 requests made by [...]
Do you care more about getting new business or retaining existing customers? If you are [...]
