Tag Archives: customer lifecycle stage

Top Marketing And Sales Lessons of the Wiener Dog Stampede

top marketing + sales lessons of the wiener dog stampede

(Photo: http://www.heinz.com/) The fastest wiener dog is not always the best wiener dog. The fastest lead to convert is not always the best lead. I’m sure by now, most of you have seen the Heinz ketchup commercial depicting a stampede of dachshunds wearing hot dog costumes. These pups race across an open field to a […]

Customer Loyalty, Indianapolis-Style

Customer Loyalty

Customer loyalty is the result of an emotional reaction. According to Beyond Philosophy, “customer loyalty is the rest of consistently positive emotional experience, physical attribute-based satisfaction and perceived value of an experience, which includes the product or services.” Since it’s May in Indianapolis, it’s only appropriate to provide the following example to illustrate customer loyalty […]

Sales Tips For Every Customer Lifecycle Stage – Part I

sales tips for every customer lifecycle stage

Relevancy. This one word describes what Apple has done for us. iPhones, iPads, iTunes…me, me, me. Whether it’s music or a marketing message, we live in a world where we expect and demand a personalized and relevant experience. Does everyone in our sales pipeline and our customer base deserve the same monthly newsletter? Logically, we […]