Category Archives: Customer Loyalty

How Relationships Build Revenue

social media sentiment

It’s no secret that relationships build revenue. We’ve been saying it for years. It makes no difference whether your model is business-to-business or business-to-consumer – at the end of the day, the customers who trust you will continue to do business with you and are more likely to spend more money with you over time […]

Keeping Current Customers: Breeding Customer Loyalty

Molehill to Mountain: Marketing Automation Data

How many times have you written a review on Yelp, G2 Crowd, or Facebook? Customer feedback is an important method to measuring customer satisfaction. Many businesses gauge client success by the satisfaction levels of their customers. While a passing grade of four out of five stars may help an organization better prioritize upcoming projects […]