Tag Archives: Relationships

Focus on Client Relationships

I was recently introduced to an agency that puts more focus on client relationships than [...]

Super Support: Where’s Your Hoosier Hospitality?

The concept of Hoosier Hospitality really took hold when the 2012 Super Bowl was held [...]

Why Customer Relationships Matter

In the midwest, the month of May typically brings a mix of sunshine and lingering “April showers,” [...]

How Relationships Build Revenue

It’s no secret that relationships build revenue. We’ve been saying it for years. It makes [...]

Customer Growth Yields Revenue Growth

Growth is a word we use throughout our lives. We grow from infancy to childhood and, [...]

Forming Lasting Customer Relationships: Engagement is Timeless

  In the business world, forming lasting customer relationships is critical to success. Building a [...]

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5 Vital Aspects of Positive Customer Experience

Quality customer experience is critical to customer retention. In 2013, 62% of global consumers switched [...]

ROI’s Rules to Growing the Right Relationships

This blog post is the final in a series of four on how customer lifecycle marketing [...]

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Building Relationships & Revenue with Lifecycle Marketing

According to Inc., the average spend of a repeat customer is 67% more than a [...]

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TweetChat: Building Customer Trust

Building customer trust is a necessity in the “Age of the Customer.” Described recently by [...]