Tag Archives: Customer

5 Vital Aspects of Positive Customer Experience

Quality customer experience is critical to customer retention. In 2013, 62% of global consumers switched [...]

21 Reasons Why You Should Be Focused On Customer Experience

Successful marketing is about more than winning clients. Lifecycle marketing and customer experience play a [...]

ROI’s Rules to Growing the Right Relationships

This blog post is the final in a series of four on how customer lifecycle marketing [...]

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Keeping Customers Happy

This blog post is the third in a series of four on how customer lifecycle [...]

TweetChat: Building Customer Trust

Building customer trust is a necessity in the “Age of the Customer.” Described recently by [...]

TweetChat: Relationship Building 101

The average spend of a repeat customer is a 67% more than a new one but [...]

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8 Simple Things That Quickly Lead to Customer Loyalty & Retention

I can’t think of a single company that couldn’t improve their customer relations and loyalty [...]

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TweetChat: Embracing Customer Differences

No two customers are alike and neither is their path to purchase. Long gone are [...]

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Meaningful Customer Growth

Consistent, constructive communication is essential for any organization to achieve true client satisfaction and growth. [...]

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Rules of Customer Attraction

This blog post is the second in a series of four on how customer lifecycle [...]

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