Tag Archives: Customer

Engagement matters, too

Engagement indicates a person’s level of commitment. It can come in many forms, such as [...]

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Defining and understanding the customer profile

Ask your sales, marketing and client success teams to define a typical customer for your [...]

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Big Data Success Hinges on Putting the Customer First

Marketing (and big data!) is the engine that fuels company growth. To be effective, the [...]

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Cleaning Big Data is Key, but What Makes it “Dirty?”

Previously in this series we looked at some of the keys to solving big data [...]

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How Marketers Can Make a Smooth Transition to Customer Lifecycle Approach

Forrester Research estimates that almost half of all B2B marketers close fewer than 4 percent [...]

Using Audience Segmentation for Better Engagements

Among the various marketing communication strategies in place, audience segmentation has proven very effective in [...]

Qualities of a Good Marketing Automation Software

The success of any large scale marketing campaign depends on the efficiency and the robustness [...]

Successful Engagement Strategies in a Customer Centric World

Today’s customers meet marketers on their own terms, and expect to receive a high level [...]

Email’s Role in Marketing Automation

Email has been rated as the most successful digital marketing and engagement tool by 67% [...]

Customer Award Programs: The Benefits and Pitfalls

A customer is the best critic your business can have. So, it’s critical to engage [...]