Tag Archives: multichannel

Personalization: The Human Touch Behind the Customer Journey

Email Personalization

In the last couple of years, the concept of ‘content fatigue’ has taken on an important meaning for marketers – all marketers: from the most seasoned, to the juniors. According to MarketingProfs, there are more than 2 million blog posts published on a daily basis. What does this mean for us? It means that buyers […]

Multi-Channel Marketing Tips from the World’s Most Powerful Brand

Multi-Channel Marketing

Chances are, you’re very familiar with this brand. You might have watched one of their movies, listened to their music, bought a t-shirt (or pair of Mickey ears *hint, hint*), or even gone to visit. That’s right, the 2016 World’s Most Powerful Brand is Disney. I recently took a trip to Disney World and got to see […]

Marketing and Customer Engagement

customer engagement

When I first started working in marketing technology, I engaged with clients via telephone, email, online and face-to-face meetings. That’s how they preferred to communicate with us, so that’s how we made ourselves available to them. Nowadays, customers have the ability to complain about your products and services via Twitter and Facebook. They want to spend less time on […]