Most marketers today are focused on generating new leads. It’s how they are evaluated and, [...]
Quality customer experience is critical to customer retention. In 2013, 62% of global consumers switched [...]
In the marketing world today, it is vital to control your company’s content on a variety [...]
Marketers know the term email deliverability, but many do not know why or how it [...]
Marketers today are evaluated on numerous objectives and goals. While most organizations are clamoring for “more [...]
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This blog post is the third in a series of four on how customer lifecycle [...]
According to Inc., the average spend of a repeat customer is 67% more than a [...]
Building customer trust is a necessity in the “Age of the Customer.” Described recently by [...]
The average spend of a repeat customer is a 67% more than a new one but [...]
I can’t think of a single company that couldn’t improve their customer relations and loyalty [...]