Tag Archives: Retaining customers

Marketing and Client Success Alignment
The Value of Marketing and Client Success Alignment

“Customer-centric” is a value that gets tossed around a lot, but have you ever thought [...]

When Retaining Customers May Not Be a Good Idea

We know it’s far easier (and cheaper) to retain existing customers than it is to [...]

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Relationships Drive Conversions

Today’s customers are highly aware and leverage the Internet to scour information. Sirius Decisions estimates [...]